Protection of Your Personal
Information at vr7slot

1. Definitions and Interpretation

In this Privacy Policy, the following words and phrases carry the meanings stated below, unless the context requires a different interpretation:

• "vr7slot", "we", "us" or "our" — refers to the vr7slot platform and its operators, which operate under international licensing.
• "User", "you" or "your" — refers to any individual who accesses, registers for or uses the vr7slot platform.
• "Personal Information" — any data that can identify you directly or indirectly, including your name, mobile phone number, email, MyKad number and financial information.
• "Platform" — the vr7slot website, accessible via various devices including computers and mobile phones.
• "Transaction" — any financial activity including deposits and withdrawals made through supported payment methods.
• "Game Data" — records of betting history, game preferences, account balance and other activities related to the use of the platform.

2. Information We Collect

vr7slot collects your personal information from various sources when you interact with our platform. The types of information we collect are as follows:

2.1 Account Registration Information

• Full name as stated on your MyKad or valid identity document
• MyKad number or passport number (for non-citizen users)
• Date of birth to confirm you meet the minimum age requirement of 21 years
• An active and reachable mobile phone number
• A valid and active email address
• Account username and password (stored in encrypted form)

2.2 Financial and Transaction Information

• Touch 'n Go eWallet details registered for deposits and withdrawals
• DuitNow account information for money transfer purposes
• Online banking account information used via FPX
• Cryptocurrency wallet addresses (USDT, BTC, ETH) where applicable
• Deposit, withdrawal and game transaction history

2.3 Technical and Usage Information

• IP address, device type, operating system and web browser used
• Pages visited, session duration and navigation patterns within the platform
• Log data generated automatically when you use our services

2.4 Communication Information

• Content of correspondence via live chat and email with our support team
• Feedback, complaints and suggestions you send to us

3. Purpose of Data Use

Personal information collected is used solely for the purpose of legitimate platform operations and to provide you with a safe playing experience:

• Account Management: Creating, verifying and managing registered user accounts, including the identity verification process (KYC) required by our international licensing.
• Transaction Processing: Processing minimum deposits of RM50, minimum withdrawals of RM50 and ensuring all transactions are completed within 5–30 minutes securely.
• Customer Support: Providing 24/7 support via live chat and email in Malay and English, in a responsive and effective manner.
• Platform Security: Detecting suspicious activity, preventing fraud, blocking money laundering and protecting the integrity of the platform.
• Regulatory Compliance: Meeting legal obligations and international licensing requirements applicable to vr7slot's platform operations.
• Service Improvement: Analysing usage patterns in aggregate to improve the platform, introduce new games and raise service quality.
• Service Communications: Sending notifications related to your account, transaction confirmations, policy updates and relevant promotional information (subject to your preferences).
• Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate protective measures.

4. Information Sharing

vr7slot does not sell or trade your personal information. Data sharing only occurs in the following limited situations:

• Payment Service Providers: Transaction information that must be shared with Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency platform operators to process your payments.
• Game Software Providers: Game data that must be shared with software providers to ensure the smooth operation of slot games, live casino and other games available on the platform.
• Regulatory and Enforcement Bodies: Information required by licensing body authorities, courts or law enforcement agencies when mandated by a valid legal order.
• Identity Verification Services: Data required for the KYC (Know Your Customer) process to meet licensing requirements and prevent access by individuals under 21 years of age.
• Business Transfers: In the event of a merger, acquisition or transfer of vr7slot's assets, user information may be transferred to the successor entity, with advance notice given to you.

All third parties that receive vr7slot user data are bound by strict confidentiality agreements and are only permitted to use that data for the agreed purposes.

5. Data Storage and Security

We implement strong technical and organisational security measures to protect your personal information from unauthorised access, misuse, loss or destruction:

• SSL/TLS encryption for all data transmission between your device and our servers
• Password storage in hashed form that cannot be decrypted
• Internal role-based access controls with comprehensive audit logs
• Intrusion detection systems (IDS) and firewalls updated on a regular basis
• Round-the-clock security monitoring by our technical team

Your personal data is retained for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. After account closure, certain information may be retained for a set period to comply with applicable legal and regulatory requirements.

6. Cookies and Tracking Technologies

The vr7slot platform uses cookies and similar tracking technologies to ensure the website functions properly and to provide a better user experience:

Essential Cookies (Required):

• Session cookies to maintain your logged-in status during your visit
• Security tokens to prevent CSRF attacks and protect your account
• Your chosen language and regional settings

Performance Cookies (Optional):

• Aggregated and anonymised website usage analytics for improvement purposes
• Page performance data to identify and resolve technical issues

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the platform's functionality and your gaming experience. Please refer to your web browser's documentation for guidance on managing cookies.

7. User Rights

As a registered vr7slot user, you have the following rights regarding your personal information, subject to applicable legal limitations:

• Right of Access: Request a copy of the personal information we hold about you.
• Right of Rectification: Request that we correct inaccurate or incomplete information. You may also update some information directly through your account profile page.
• Right of Erasure: Request deletion of your personal information when it is no longer needed, subject to record-keeping obligations required by law.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Right to Object to Marketing: Opt out of marketing communications at any time without affecting your core services.
• Right to Data Portability: Request your data in a structured, machine-readable format for transfer to another platform.

To exercise any of the above rights, contact our support team via 24/7 live chat or email at [email protected]. We will process your request promptly in accordance with established procedures.

8. Child Protection and Age Restriction 21+

The vr7slot platform is strictly for adult users aged 21 and above. We have a firm policy on the protection of children and underage individuals:

• vr7slot does not knowingly collect personal information from individuals under the age of 21. The account registration process requires strict age verification.
• If we find that an account has been registered by an underage individual, that account will be closed immediately and any remaining balance will be returned in accordance with established procedures.
• Parents or guardians who believe their child or ward has registered an account on our platform are encouraged to contact us immediately through our customer support, which operates 24/7.
• We encourage the use of parental controls on devices shared with children to prevent unintended access to our platform.

9. Changes to This Privacy Policy

vr7slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or service improvements:

• The latest version of this Privacy Policy is always available on this page with an updated effective date.
• For material changes that significantly affect your privacy rights, we will send a notice to your registered email or an in-platform notification at least 14 days before the changes take effect.
• Continued use of the vr7slot platform after the effective date of any changes is considered your acceptance of the updated version of the policy.
• If you do not agree with the changes made, you may choose to close your account by contacting our customer support.

10. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, our team is ready to assist:

• Live Chat: 24/7 support in Malay and English — the fastest way to get an immediate response.
• Email: [email protected] — suitable for written enquiries that require documentation or detailed feedback.

We are committed to handling every privacy-related enquiry carefully and within a reasonable timeframe. Our trained support team will guide you through each required process.